# MobaXterm

MobaXterm (opens new window) is an application that simplifies SSH connections to your lab from your local Windows machine.


(1) A working SSH connection to both entry and home as described in the How To Connect To Your Lab guide.

(2) The MobaXterm configuration file to simplify your setup. You can order a new one in the service desk.

Without these it will be hard to ensure a smooth MobaXterm configuration.

# 1. How to install


Lab users from NTNU can install MobaXterm using the software center.

# 2. Generating SSH Key

In case you have not used SSH keys before and you need to generate one, on Windows you can do so in MobaXterm using Local terminal

# 2.1 Open Local terminal

Clicking on Local terminal button opens MobaXterm command line:

Main View - Local terminal

# 2.2 Generate SSH key in local terminal

When you click "Start local terminal", you should see a window similar to this:

Local terminal

Before you start, check if you already have a ssh keys in place by running this command:


Do not rewrite variables in commands. Keep ${USERPROFILE} as is.

cat "${USERPROFILE}/.ssh/id_rsa.pub"

If the above command prints several rows of random letters on the screen, you already have a ssh keys that can be used. Jump to section 2.3.

If the above command print error message (No such file or directory) or there was no output, you probably don't have your ssh key yet. Continue with the folloing steps:

First, before creating your new SSH key make sure that your .ssh directory exists:

mkdir -p "${USERPROFILE}/.ssh"

Then, create your new SSH key:

ssh-keygen -b 4096 -t rsa -f "${USERPROFILE}/.ssh/id_rsa" -q -N ""

# 2.3 Uploading new SSH key

To be able to use the key you need to be upload it to your lab with the ssh-copy-id command. You will be asked to type in your SSH password that you made during the lab installation during this prosess.

ssh-copy-id -i "${USERPROFILE}/.ssh/id_rsa.pub" <username>@<entry-IP>

Note. Replace username with your username, and entry-IP with IP address of your lab that is included in your ssh-config.txt file (format: 10.42.X.Y). Example: joe-tester@

If you get asked to save the password, refuse by clicking on No to make sure that MobaXterm will authenticate with SSH keys instead of passwords.

# 3. Connect

We usually ship preconfigured Moba file with credentials. You can open it now and MobaXterm will pick up your lab session.


With a little bit of luck, you should now be able to connect directly from your client computer to your home node in your lab.

Request a new Moba file

Contact us for a new Moba file with credentials and configuration if you need one.

# Troubleshooting

# Mktemp error

More information
  • If you are getting this error when trying ssh-copy-id: mktemp-error

  • Run this command with TMPDIR variable:

    # -- Non-working example
    TMPDIR="${USERPROFILE}" ssh-copy-id -i "${USERPROFILE}/.ssh/id_rsa.pub" <username>@<entry-IP>

Note. You need to replace <username> with you username (without the brackets), and <entry-IP> with your entry IP from the SSH config file.

  • If permissions error still appears try this alternative approach
    cat "${USERPROFILE}/.ssh/id_rsa.pub" | ssh <username>@<entry-IP> "cat >> ~/.ssh/authorized_keys"

Note. You need to replace <username> with you username (without the brackets), and <entry-IP> with your entry IP from the SSH config file.

# Check SSH keys in session configuration

More information
  • Right click on the session that you want to edit and choose option Edit session. mobaxterm_edit-session
  • Assure SSH option under the Session settings is selected.
  • In Advanced SSH settings make sure that private key option is checked. Then select the path to SSH key file (id_rsa). Step 1
  • Under Network settings, click on Connect through SSH gateway (jump host) Step 2
  • Check Use SSH key option and select the path to SSH key file (id_rsa). Step 3
  • Confirm session settings by clicking OK.

# Agent refused operation

More information

If you see the error message saying: Agent refused operation you need to install Putty.


Once Putty is installed, make sure that MobaXterm is closed and started Pageant. Pageant is part of Putty installation.


Once Pageant is running, you can start MobaXterm.

# Configure custom SSH config

More information

This part might be needed if you plan to use SSH tunnel. It is not part of recommended workflow.

To setup ssh config to be used in local terminal of MobaXterm use:

cat <<-EOF > /home/mobaxterm/.ssh/config

Paste content of your ssh-config.txt here


# Advanced

# Configure custom session

More information
  • Open MobaXterm
  • Select a new session and click on the SSH image on the Session settings.
  • In Basic SSH settings, add as Remote host and type your username into Specify username field. Under Advanced SSH settings uncheck X11-forwarding if not used. Select ssh (private) key file if you already have one. Step 1
  • Under Network settings, click on Connect through SSH gateway (jump host) Step 2
  • Add your labs IP-address to the Gateway SSH server and your user name to the User field (the 10.42.-address from the ssh-config). Select ssh (private) key file if you already have one. Click OK to confirm SSH jump host. Step 3
  • In Bookmark settings, Name your lab session. Click OK to confirm Session settings. Step 4

# Configure MobaAgent

More information
  1. Start MobaXterm and open Settings:


  1. Choose SSH tab and make sure that option Use internal SSH agent "Mobagent" is checked. Then click OK to save the settings.


  1. If you are asked to confirm restart of MobaXterm click Yes to confirm.


  1. (optional) if you have not setup ssh before, follow section 2 above (generating SSH key)

  2. Add SSH key into Mobagent

Check the list of Mobagent SSH keys and make sure that SSH key (id_rsa file) is included.


If MobaXterm included the new key automatically, you can continue to the next step. If your SSH agents list is empty, click on the plus sign (arrow marked "2.") and add your new id_rsa file (key) to the list. You will find the file on your local machine under this path: C:\Users\<yourlocalusername>\.ssh\id_rsa.

# Configure custom session for Blue/IAAS/GPU machine

More information
  1. Duplicate your current lab session


  1. Edit duplicated session (feel free to rename it as well)


  1. Set options as described below


  1. Add jump host for home machine.



  1. Save and enjoy !