# Service desk orders for data controllers
This page list predefined service orders for data controllers. To place an order, click the blue button and send us a pre-filled email.
Save time
It saves you time to send us the request from your organizational email. We use this for identification, and request from private emails need additional verification that takes longer.
Send us a regular email with your request if you can't find what you are looking for on the this page.
# Data processor management
# New data processor agreement
Click on the blue button below to order a HUNT Cloud data processor agreement.
- Guide: Organizational access
- Who can request: Data controllers for data intended to be processed in HUNT Cloud.
- Required attachment: HUNT Cloud organizational agreement information form.
- Expected delivery: PDF agreements for review/signatures.
- Expected delivery time: One week.
- Cost: There is no direct cost for data controllers establishing data processor agreements. Resource consumption are billed to attached data spaces and labs.
# Upgrade to a new data processor agreement version
Our HUNT Cloud data processor agreement version gets updated from time to time. As an active data controller you may request upgrades to newer versions in between the regular agreement upgrades.
- Guide: Organizational access
- Who can request: Data controller administrators.
- Required attachment: None, although you may add a new HUNT Cloud organizational agreement information form if you plan to update your contact information.
- Expected delivery: PDF agreements for review/signatures.
- Expected delivery time: One week.
- Cost: There is no direct cost upgrading data processor agreements.
# Service center management
# Add a service center
Click the button below to order a new service center.
- Guide: Organizational access
- Who can order: Data controllers.
- Required attachment: HUNT Cloud organizational agreement information form.
- Expected delivery: PDF agreements for review/signatures.
- Expected delivery time: One week.
- Next step: Scientific access
- Cost: There is no direct cost for a service center. Data space subscription cost and attached resources in labs are billed as specified in the attached invoice profile in accordance with the Services specifications and Price list.
# Tingweek
# Update Lagtun representative
Lagtun is the body that appoints time to govern the scientific developments of HUNT Cloud. Lagtun members may appoint representatives that receive invitations and meeting information on behalf of their organization.
- Who can order: Data controller administrators, Service center administrators, Data space leaders and compliance administrators on the BLUE subscription level.
- Required attachment: None.
- Expected delivery time: Days.
- Cost: None.
# Deregister to future Tingweek invitations
All active HUNT Cloud users will be invited to individual Tings three times per year during our Tingweeks. Participation is voluntary and you can deregister to receive future invitations here.
- Who can order: All data controller administrators.
- Expected delivery time: Days.
- Expected response time: Confirmation of deregistration.
- Cost: Included in your data space subscription.