Service desk orders for data spaces

This page list predefined service orders for data space management. To place an order, click the blue button and send us a pre-filled email.

• Data space management
  • New data space
  • Transfer labs between data spaces
• Roles
  • Update data space administrator roles
• Tingweek
  • Deregister to future Tingweek invitations
• General request

Save time

It saves you time to send us the request from your organizational email. We use this for identification. Requests from private emails need additional verification that takes longer.

Send us a regular email with your request if you can't find what you are looking for on the this page.

Data space management

New data space

Click the button below to order a new data space under your existing service center.

• Guide: Scientific access
• Who can order: Service center leaders and administrative contacts for service centers.
• Required attachment: A signed Scientific Access Order.
• Expected delivery time: Days.
• Next step: Add a new lab user by Lab leaders.
• Cost: There is no direct cost for the service center. Data space subscription cost and attached resources in labs are billed as specified in the attached invoice profile in accordance with the Services specifications and Price list.

Transfer labs between data spaces

You can transfer a lab between two data spaces by filling form below.

• Who can order: Data space leaders and compliance administrators
• Required attachment: A signed lab transfer agreement.
• Optional attachment: A signed invoice agreemnent
• Expected response time: Days.
• Expected delivery: A lab transferred to a new data space with updated inovice profile.
• Cost: Included in your lab subscription.

Roles

Update data space administrator roles

Click the button below to update your data space administrator under your existing data space.

• Who can order: Data space leaders or Data space compliance administrators in active data spaces.
• Required attachment: None.
• Expected delivery time: Days.
• Cost: Included in your data space subscription.

Tingweek

Deregister to future Tingweek invitations

All active HUNT Cloud users will be invited to individual Tings three times per year during our Tingweeks. Participation is voluntary and you can deregister to receive future invitations here.

• Who can order: Data space leaders and data space administrators.
• Expected delivery time: Days.
• Expected response time: Confirmation of deregistration.
• Cost: Included in your data space subscription.

General request

Don't find what you are looking for on the predefined orders above? Don't you worry. Send us a general service request.

• Who can order: Data space leaders and data space coordinators.
• Expected response time: Days.

General responses are slower

Note that a general request has slower response time than a predefined order. If you don't find what you are looking for here, it might be good to invest some time investigating options in our do science service desk.

Not an active user?

Contact us on email for general questions and information on our scientific services and activities.